Certainly, our customers’ satisfaction is a priority. Our dealers will be able to guide you in your purchasing choices, recommend the finishes that best suit your environment, and offer you customized solutions for our furniture.
After your purchase, you can contact our dealers or Ceccotti Collezioni directly for any information about your furniture and to receive assistance in case of any issues. We will be happy to help you.

“Ceccotti Collezioni products can be purchased in showrooms or at any Ceccotti Collezioni retailer, including both flagship stores and multibrand stores.
To find all retailers and showrooms, please visit the dedicated section of our website and search for the location you are interested in.
https://www.ceccotticollezioni.it/store/

Ceccotti Collezioni products are exclusive creations that can be made in many variations and finishes. Retailers and showrooms periodically refresh their spaces in order to provide an overview of what the Ceccotti Collezioni catalogue offers.
If you are interested in a specific product, we recommend that you first contact the retailers closest to you. If the retailer does not have that product in store, they will contact us to obtain information on where to source it and/or how to order it.

If you notice that the product you purchased has a defect, you can contact the retailer where you made the purchase, and they will promptly get in touch with us. Alternatively, you can write to cs@ceccotticollezioni.it

To request the assembly instructions, you can write to salesandmarketing@ceccotticollezioni.it

If you need assistance to repair a product or, for example, to request it to be reupholstered with another type of leather or fabric, you can write to cs@ceccotticollezioni.it

The delivery time for a product may vary depending on the type of product, stock availability, and the production and/or customization time required. If the product is not immediately available, delivery times can range from 2 to 5 months. At the time of your order, the delivery time and method will be communicated to you precisely.

Not all of our products come pre-assembled: some products require assembly and are therefore supplied with the relevant instructions. If you need further information or would like to receive the assembly instructions again, you can write to salesandmarketing@ceccotticollezioni.it.

Ceccotti Collezioni products can be shipped worldwide.

We can customize our products based on projects that may come from our retailers, architectural firms, and other professionals, but we do not directly develop interior design projects.

I am an architect / interior designer and I would like to include Ceccotti Collezioni products in my projects: who can I contact?
If you are a professional working in the furniture and design sector, you can write to info@ceccotticollezioni.it

Yes, our products can be customized in size and finishes to best suit your personal taste and interior design needs. For more information, you can contact one of our retailers or write to info@ceccotticollezioni.it to receive feedback on feasibility and a quote.

Yes, many of our products can be made and delivered in a custom version, using fabrics and leathers that are not included in our sample collection. Once you have told us which upholstery you prefer, we will evaluate whether it is compatible with that type of product and we will provide you with a quote and the delivery times.

To clean our furniture, you can use a soft cloth slightly dampened with water, and then dry it with a cotton cloth.

Shellac-finished furniture should be cleaned exclusively with a soft, dry cloth. It is recommended not to use water or cleaning products.

Leather is a delicate material, so you must be careful not to use solvents, alcohol, or harsh detergents.
For “Color Sphere” leather, you can use a soft cloth, if necessary slightly dampened with water only.
Velvety leather can be brushed with a soft brush.
Natural/premium leather can be cleaned only with a dry cloth.

In case of stains, act immediately by blotting with a clean cloth, working from the outside toward the center of the stain.
If necessary, dampen the cloth with a specific detergent. Do not apply the detergent directly onto the fabric.

To clean the metal parts, you can use products specifically designed for delicate surfaces with a soft cloth. Remember to absolutely avoid solvents and abrasive cleaners so as not to damage or alter the characteristics of our finishes.
Products that require special care are delivered with specific maintenance instructions.

The marbles selected by Ceccotti Collezioni do not undergo any specific treatments. This allows us to enhance their beauty without altering the natural characteristics of the raw material. If you accidentally stain a marble surface, remember to blot it immediately with a soft cloth, and if necessary slightly dampen it with water.
Avoid solvents and abrasive cleaners at all costs.

To preserve the highest quality of Ceccotti Collezioni furniture over time, it is necessary to follow a few precautions, such as not placing the piece near continuous heat sources (stoves, radiators, and fireplaces) or sources of humidity (air conditioners). Do not leave the furniture exposed to direct sunlight (for example in front of windows) or intense light sources, as wood tends to change color. Also, avoid subjecting the furniture to sudden temperature changes, such as moving from very warm to very cold environments.